Frequently asked questions
- What can I request?
- How many requests can I submit?
- Who can use ILL?
- How do I renew my book(s)?
- How long can I borrow material?
- How will I know when my ILL request has arrived?
- What is the status of my ILL request?
Current John Jay faculty and their authorized undergraduate research assistants, graduate students, and full-time staff can can request books, articles, book chapters, media items, and other materials that are not available via the John Jay College Library and that cannot be requested through CLICS or through the media department . Undergraduate students are allowed to request articles only.
Interlibrary Loan is for research purposes only. You may not request course textbooks or popular fiction. Also, you may not request materials that are currently checked out from the John Jay College Library. Materials requested should not be available in the John Jay library in any format, including ebooks. Please note that there may be copyright or other fees associated with your request. We will notify you via email if there are any such fees.
Up to ten items per week. Please note that according to copyright guidelines, we may have to limit the number of articles requested per journal title published within the last five years.
Current John Jay faculty and their authorized undergraduate research assistants, graduate students and full time staff may use ILL. Undergraduate students are allowed to request articles only. John Jay alumni do not have ILL privileges. Visiting scholars can use ILL if they have been cleared by the Office for the Advancdement of Research. ILL users can designate a "proxy", an alternate person who can retrieve ILL items for them, by adding the proxy's name in their ILL account. Please note that ILL users are still responsible for any items lost by their proxy.
Request a renewal by logging into your ILL account. Click on the "Checked out /renew" tab. Click on the transaction number for the item you wish to renew. Then click on the "Renew Request" link located above the transaction. The renewal link will not be visible if the lending library does not permit renewals.
Loan periods for books and other materials vary depending on the lending library's policies (it could be 3 weeks to a month). Articles and other scanned documents that are delivered to your ILL account will be available to view and download for thirty days from the date they are received.
We will email you when your item arrives. Books and other physical items will be held at the library's reference desk on the second floor. Articles are normally uploaded onto your ILL account. Instructions on how to access and download articles will be outlined in your notification message. Please make sure that your current email address is listed in your ILL account.
Under the "Outstanding" tab you will find a list of requests that are outstanding. Click on specific request to see its status. An explanation of each status is listed here. If the status you are looking for is not listed, please contact the ILL office at email@example.com or call 646-557-4777 for more information.
For libraries requesting materials from John Jay
- Who do we lend to?
- What materials do we lend?
- How can libraries submit their requests?
- How much do we charge?
- How long do we loan items for?
We lend to non-profit and academic institutions anywhere in the world. Priority will be given to CUNY schools, IDS Libraries, and institutions in New York State. We do not lend to law firms.
We prioritize requests for criminal justice and fire science materials as these items constitute the library's unique collection. We supply monographs from the circulating collection, journal articles, as well as Trial Transcripts from our Special Collections. If the request is for a lengthy book chapter we will usually send the book.
Requests will be accepted via OCLC. Our OCLC symbol is VVJ. We will also accept ALA interlibrary loan forms by email (firstname.lastname@example.org) , fax (212-237-8221) or mail:
John Jay College Library
524 West 59th St. New York NY 10019
John Jay College believes in free resource sharing. We do not charge for ILL.
Five weeks. One renewal may be requested via OCLC, email (email@example.com) or telephone (646-557-4777).
Request books, articles and more!
John Jay faculty, staff and graduate students can use our Interliberary Loan (ILL) service to request items such as books, articles, and other materials that are not available via the John Jay College Library, and that cannot be requested through the CUNY Libraries Inter-Campus Services (CLICS). John Jay undergraduate students can request journal articles that are not available through the John Jay College Library. ILL is for academic research purposes. We generally will not accept requests for textbooks and popular titles.
How do I submit a request?
New to Interlibrary Loan? Follow these three easy steps:
- Login with your John Jay email username and password.
- You will then be prompted to complete our registration form.
- Complete an article, book, etc. request form and we will be in touch via email about the status of your request.
Books are available for pick up from the second floor reference desk typically in 1-2 weeks, depending on the title. We will email you when it arrives.
Articles are ready to download from your ILL account generally within a week, depending on the journal. We will email you when it arrives.
- Reference Desk, 2nd Floor
- Weekdays, 9am - 5pm